Illana holds an MBA in Sustainable Enterprise. She spent fifteen years in the workforce before founding Makeness in 2009. In her career, she advised CEOs on brand, marketing and project/product development strategy. Illana’s former positions include: US Marketing Director for a global agriculture-related non-profit and VP of National Sales for a domestic coffee company. Before entering the corporate world, Illana spent years in high-end retail management, where she learned the basics of white-glove customer experience.
In addition to her work with Makeness, Illana is also the Senior Editorial Adviser at M Com Publishing.
Today, Illana brings her brick and mortar experience to the online landscape – helping others understand that the secret to brilliant, life-altering success is in the same place it’s always been: the hand of your clients; exceed their every expectation and they will hand it over gladly.
To get in touch with Illana directly:
e. illana[at]makeness.com
t. @illanaburk
